ON-DEMAND WEBINAR

Workforce Management & Operational Efficiency

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June 18 @ 11:00 AM PST

Register to watch

What you'll learn

  • Industry Insights and Challenges
  • How Retention Fuels Growth
  • The Service Profit Chain: The Link Between Customer and Employee Satisfaction

During this session, we’ll focus on strategies to improve customer retention and scale operational efficiencies that drive long-term success. By delving into some of the unique challenges faced within the commercial cleaning and building services industry, we’ll explore innovative approaches to winning new business, streamlining communication, and setting and exceeding client expectations.

Meet your speaker

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Dryden Dennis

Client Success Manager , Aspire

Dryden is a Customer Success Manager with Aspire Software, working with commercial cleaning companies throughout the US to optimize their business processes. Before joining Aspire, Dryden spent the previous 8 years working in the cleaning industry. He got his start during college as an intern and part-time cleaner for a regional company out of Oklahoma City, where he later joined full-time as an Operations Manager after graduating from the University of Oklahoma. After a few years, he became the VP of Operations for a commercial janitorial and floor care company out of Tampa, FL and later became an Area Developer for the Oklahoma-based cleaning company and introduced their brand to a new market. During his time working for building service contractors, he has been responsible for all aspects of the business including recruiting, training, quality control, scheduling, payroll, customer relations, sales, and P&L responsibility.

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