ON-DEMAND WEBINAR

Beyond the Mop: Business Strategies for Cleaning Companies

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April 10 @ 11:00 AM PST

Register to watch

What you'll learn

  • Insights and challenges for a growing industry
  • How retention fuels growth
  • Ensuring productivity leads to profitability

Workforce Management & Operational Efficiency

This session focuses on strategies for improving customer retention and scaling your operational efficiencies to drive long-term success. We’ll delve into the unique challenges faced by the commercial cleaning and building services industry and explore innovative approaches to winning new business, streamlining communication, and not only setting, but exceeding client expectations. 

Maximizing Profitability & Productivity

We’ll spend this session exploring how to kick your profitability and productivity into high gear. We’ll dig deep into common pitfalls in the commercial cleaning and building services industry and how to avoid them. 

Customer Service & Retention

Learn how to improve customer retention by clearly setting client expectations, and then exceeding them. We’ll provide tools and strategies to help your company keep clients for the long run.

Meet your speakers

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Dryden Dennis

Client Success Manager, Aspire

Dryden is a Client Success Manager with Aspire Software, working with commercial cleaning companies throughout the US to optimize their business processes. Before joining Aspire, Dryden spent the previous 8 years working in the cleaning industry. He got his start during college as an intern and part-time cleaner for a regional company out of Oklahoma City, where he later joined full-time as an Operations Manager after graduating from the University of Oklahoma. After a few years, he became the VP of Operations for a commercial janitorial and floor care company out of Tampa, FL and later became an Area Developer for the Oklahoma-based cleaning company and introduced their brand to a new market. During his time working for building service contractors, he has been responsible for all aspects of the business including recruiting, training, quality control, scheduling, payroll, customer relations, sales, and P&L responsibility.

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Emily Nickel

Senior Customer Success Manager, Aspire

In her 9 years in sales and account management, Emily’s career has included stops in commercial cleaning, landscaping, snow removal, and more. She is currently a Sr. Customer Success Manager proudly partnering with Clean and Green companies. When not diving into software strategy, Emily enjoys exploring Northern Michigan with her husband, Chris, and Golden Retriever, Nash.

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